Did you know that 75 percent of auto maintenance and repairs happen at independent auto repair shops?
An auto repair shop gets a lot of business, and it is important that they have the right management software to help them handle the volume of customers they see.
There are plenty of options for the best management software for your auto repair company, but before you settle on one it is important that you learn about the management software benefits that you’ll see.
Continue reading to learn more about the seven benefits that your auto repair company will see from investing in management software.
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Management Software Is a Time and Space Saver
Using management software at your auto repair company is a great way to make your operation more successful and efficient. It helps your business to decrease the time needed for many necessary tasks around your auto repair shop.
The biggest areas that it helps with are estimating, ordering replacement parts, scheduling appointments, and handling personnel and payroll management. It will also make some of your equipment obsolete and clear up more space.
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It Helps Track Your Performance
Another great benefit of choosing to invest in management software is that it will help you track how well your auto repair shop is performing. The best way to reach the goals that you’ve set for your business is to have ways to measure them.
Not only does the best management software help you track the areas where you’re performing well, but it also helps you identify areas where your operations can improve.
Some different metrics that management software provides are a look at sales, profits, parts orders, and even the productivity of your service technicians. Getting management software is the best way to get a transparent and comprehensive look at your auto repair company.
Click to learn more about the best management software on the market right now.
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Your Auto Repair Shop Will Be More Organized
When you’re running an auto repair shop there are a ton of things that you’re keeping track of. From repair orders to replacement parts inventory there is always something that you need to be keeping track of and thinking of.
One of the worst ways to go about that is by using paper documents and storing them in filing cabinets. This method is inefficient and frustrating.
Good management software helps you organize all of your records in one place. This is especially great for invoices and vehicle history. Best of all, this information is stored in one place on a digital server.
Instead of digging through filing cabinets, you’ll just type a customer’s name into the management software and you’ll have all of their information right there when you need it.
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Simplify Your Estimating and Repair Process
One of the most time-consuming parts of the repair process for an automobile is the estimating portion. If you find a way to reduce the time it takes to complete an estimate then you cut a good chunk out of the repair process and can help more customers.
It also goes a long way towards providing your customers with the best experience possible. This will keep them coming back to you any time that they need repairs, and could also lead to referrals to their friends and family.
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It Allows for Better Communication
Choosing to use management software has the additional benefit of making communication between your employees a much easier process. You’re able to share information about customers and their vehicles quickly and easily.
If your auto repair shop utilizes tablets or other mobile devices during the repair process, it allows those employees to access all of the information about a customer or a repair right there on the mobile device.
It is also great for the inspection process. You’re able to complete inspections and send your findings and data to the system in real-time. Real-time information keeps everyone informed of the repair status and on the same page.
When everyone is on the same page it provides the customer with a great repair experience and eliminates lengthy repairs since no one is doing double work.
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Increases Customer Engagement
Customer service and the customer experience are a massive part of running a successful business. It is no different when you’re running an auto repair shop.
Having a program that allows you to have all of your customer’s information a click or two away creates a personal connection and experience for that customer. It makes the customer feel welcomed when they bring their vehicle to your for repairs.
Good software management programs will provide you with that customer’s information as well as the vehicle history and records of maintenance. It will also send automated “thank you notes” to customers after repairs are done.
Using management software could be the difference in creating loyal customers and your business falling behind its competitors.
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Increased Level of Automations
Auto repair shops are busy and bustling places. Management software allows you to eliminate some of those mundane tasks so that your employees can focus on what is important.
A big benefit of management software is that it allows you to automate marketing campaigns as well as service reminders to your customers.
Taking these responsibilities off of your employees’ shoulders allows them to focus on creating a great customer experience. They’ll be able to help out with important tasks like estimating.
Get Management Software for Your Auto Repair Shop Today
If you’re looking for a way to make your auto repair shop more profitable and efficient, look no further than management software. Management software will keep your shop more organized. It will also create a great experience for your customers.
It will also increase your efficiency and productivity which will allow you to help even more customers. Best of all, you’ll be able to automate some of your processes to create smooth work processes.
For more great articles on Business and Automotive topics, be sure to explore more of our website for other helpful blog posts.