Professional cleaning services are being used more often now than ever before. Partly this is due to the pandemic, and partly because more people are finding these services convenient at certain times such as the end of a tenancy.
One report by Allied Market Research suggests that the cleaning industry will continue to grow at a CAGR of 6.5% every year until 2030. By then the market will have doubled to over $110 billion worldwide.
However, not all cleaning companies are as professional as others, and some may simply not meet your particular needs. So, how then do you choose a cleaning service for your house, or for your business?
What are the considerations you should ponder on when looking for a cleaning company?
There are many concerns when hiring a professional service for any particular area. Insurance, licensing, reputation. These are concerns that customers should have when hiring any form of contractor, and cleaners are no different.
Business owners may have deeper concerns than tenants or homeowners as they may be entering into lengthy contracts rather than one-off cleans. Here then are some considerations for you if you are considering using a cleaning firm.
Are they local?
Perhaps not the biggest concern, but finding a local service may be a positive in some situations. Ideally, your cleaning company will be able to fit appointments around your schedule. This is important for residential and, perhaps more so, for commercial cleaning.
If your company has to travel then there is the risk of being held up in traffic, and not being able to keep to the promised time. This is a concern if you have to take time from work to be in the home to greet them, or if a commercial space needs to be cleaned during downtime.
Do they provide all the services that you demand?
There is no point in hiring one company to do part of your cleaning, then another to deal with your expensive rugs. While being local can be a bonus, you will need them to be able to carry out all the services you need.
If you have come to the end of a tenancy, then you will want a company that is both local, and experienced in this area. Searching for move out cleaning London for instance will help you to find a service that is local and able to meet your needs.
Does the cleaning company use eco-friendly products?
This is something that more and more customers are becoming aware of. Cleaning products can sometimes contain harsh chemicals that pollute and are bad for the environment.
Have you ever wondered what is green cleaning and the importance of it? Well, if you have any concerns for the environment then you may wish to investigate this area more.
Chlorine bleaches and phosphates are harmful to the environment, especially waterways. They are also not very safe for humans either. Ask your cleaning company what products they use, and if they are eco-friendly.
How long have they been established?
A good rule of thumb with many businesses is to discover how long they have been established. While you shouldn’t write off start-ups, a long-established company with a good reputation may be what you are looking for.
Any company that has been trading for a length of time should in theory be providing customer satisfaction. You could therefore look or ask for customer testimonials.
Is there any kind of guarantee with the cleaning service?
Many cleaning services will offer guarantees with their services. You may find this amounts to a customer satisfaction guarantee. That is, if you are not happy with any aspect of the service you receive, the company will return and clean that particular area again.
Other guarantees may go even further. Some companies actually guarantee that if you use their end-of-tenancy cleaning service, they promise that your full deposit will be returned. Or at least, there will be no deductions due to cleanliness issues.
Are they certified or accredited in any way?
Cleaning services don’t necessarily need to be licensed or certified, but any accreditation can be seen as a bonus.
The worldwide cleaning industry association is ISSA, and many cleaning companies will display this logo on their website. Other recommendations to look for might be from the Better Business Bureau, or from Trustpilot reviews. Different regions and countries use their own review sites and recommendations.
No hidden charges
If you are wondering how to save money on tenancy cleans then you should pick carefully which services you want, and compare different companies against each other. Yet, this isn’t the complete story.
Some cleaning services will include hidden charges or other fees. Take a close look at the small print on the website, request a quote, and make sure this is the final fee.
Be aware of any company that tries to push extra services on to you also to increase the bill. There is nothing wrong with recommendations, and after all, they are the professionals, but pushy firms spell trouble.
Look for a company that listens to you
This is true for any service that you are considering utilizing. If the cleaning company is keener on asking for deposits and payment than they are at listening to your concerns then avoid them.
If you are searching for a cleaning service then it is because you have a particular need. Whether this is for a move out clean, or it is for deep cleaning carpets, you want to know that you will receive the service you asked for and that it is done with care.
Summary
Using a professional cleaning service can mean that you end up with your deposit back at the end of a tenancy. Or, it could mean extending the life of your carpets and brightening up your home.
However, choosing the wrong cleaning company could leave you out of pocket with a half-baked job. Choose your cleaning service with care, look for testimonials, and ask questions to see how willing they are to respond to you. With a little research and work, you will hopefully end up with a quality cleaning service that you can trust.
Referral: For residents in Palm Beach areas, BG011 Cleaning Services, palm beach fl is the company that covers all residential and vacation rental cleaning needs.